Yes. Every Moon Vibe piece is made with natural moonstone and genuine gemstones. Because they are natural, each stone is one of a kind, so slight differences in colour, blue flash, veining and shape are normal and part of the character of your piece.

Our settings and chains are made from durable, skin-friendly metals chosen to sit comfortably for everyday wear. If you have a specific sensitivity, email us before ordering and we will help you choose.

Each stone carries its own meaning, from moonstone for calm and intuition to rose quartz for self-love and black obsidian for strength. You can explore the full range on our Gemstone Guide.

It will be beautifully close, but not identical. Natural stones vary, so your piece will have its own unique flash and pattern. That is part of what makes it yours.

Most New Zealand orders arrive within 2 to 4 working days after dispatch. Most Australian orders arrive within 5 to 10 working days after dispatch. Orders are usually processed within 1 to 2 business days.

Yes, we ship across both New Zealand and Australia. Shipping options and any free shipping thresholds are shown at checkout before you pay.

Absolutely. Once your order is dispatched you will receive a shipping confirmation email with tracking details so you can follow it to your door.

You can return your piece within 30 days of delivery as long as it is unworn, undamaged and in its original packaging. Return shipping within New Zealand is free.

Email info@moon-vibe.com with your order number, the item you want to return and the reason. We will reply with the next steps.

We are sorry to hear that. Contact us within 7 days of delivery with a photo and your order number, and we will arrange a replacement, refund or another suitable remedy.

Keep it away from perfume, lotion and water where possible, and store it in a soft pouch. Gently wipe it with a soft cloth to keep the stone bright. Natural stones are best treated with a little care.